Lunachat
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Add live chat to your İdeaSoft store

The İdeaSoft panel includes a code field for adding scripts to your site. Once the code is there, chat runs on every page of the store.

Setup

  1. Step 1: Copy your embed code

    In the Lunachat panel, open Websites, pick your site and copy the embed snippet. The public key inside it belongs to that one site.

    HTML
    <script>
  window.lunachat = window.lunachat || function () {
    (lunachat.q = lunachat.q || []).push(arguments);
  };
  lunachat('init', 'pk_live_YOUR_KEY');
</script>
<script async src="https://cdn.lunachat.co/w.js"></script>

  2. Step 2: Open the code field

    In the İdeaSoft admin panel, open the field reserved for HTML/JavaScript under design or SEO settings. Depending on the version it's called Add Code, HTML Code or Head Code.

  3. Step 3: Paste and save

    Paste both script tags as copied and save them so they run in the head section.

  4. Step 4: Check your store

    Open your store — the chat bubble should be in the bottom right.

Worth knowing

  • If you can't find the right field, İdeaSoft support can add the script to the head section for you.
  • The same code covers the mobile theme; the widget is already mobile-friendly.

Frequently asked

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